Last Updated: January 17, 2025
Salt Lake Piano Tek and Tune is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websitehttps://saltlakepianotekandtune.com (the “Site”) and use our services.
Who We Are
Our website address is: https://saltlakepianotekandtune.com. We provide professional piano tuning, repair, and related services in the Salt Lake City area.
Salt Lake Piano Tek and Tune 2187 Kimber Ln Riverton, UT 84065
Information We Collect
- Personal Information:
- Name
- Email Address
- Phone Number
- Mailing Address
- Payment Information (e.g., credit card details processed through secure third-party payment processors such as Stripe, Authorize.net, or HighLevel’s payment system, however we do not store full credit card information on our servers.)
- Usage Data:
- Information about how you access and use the Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We collect this information through cookies and similar tracking technologies.
- Other Information: Any other information you provide to us through forms on our website, during scheduling appointments or during the provision of our services.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
We use cookies and similar tracking technologies to collect information about your browsing activity on our Site. Cookies are small files that are stored on your device. They help us analyze website traffic, remember your preferences, and improve your user experience.
We use the following types of cookies on our website:
- Strictly Necessary Cookies: These are essential for you to be able to navigate the website and use its features.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and if you encounter any errors. We use this information to improve the performance of our website.
- Functionality Cookies: These cookies allow the website to remember choices you make (such as your language or region) and provide enhanced, more personal features.
- Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you disable cookies, some features of our Site may not function properly.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We may share your information in the following circumstances:
- With Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments (Stripe, Authorize.net, etc.), sending communications, or providing other services. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- In the Event of a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We retain your other information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain customer information for the duration of our business relationship and for a reasonable period afterward to comply with legal obligations, resolve disputes, enforce our agreements, and for other legitimate business purposes, such as maintaining service records and for accounting purposes.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
How we use your information
We may use your information for the following purposes:
- To provide and maintain our services, including scheduling appointments, tuning, and repairs.
- To process payments for our services.
- To send appointment reminders and updates.
- To send promotional offers and marketing communications via SMS and email. You may opt out of receiving marketing communications at any time.
- To improve our website, services, and customer experience.
- To respond to your inquiries and provide customer support.
- To comply with legal obligations.
Data security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using industry-standard encryption for sensitive data like payment information during transmission.
- Storing data on secure servers with restricted access.
- Regularly reviewing our data collection, storage, and processing practices.
- Implementing internal policies to limit access to customer data to authorized personnel only.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Children’s privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.
Changes to this privacy policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.
Contact us
If you have any questions about this Privacy Policy, please contact us:
By email: pianosolutions@mail.com
By Phone: +1 801-948-8450